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Privacy Policy
Privacy Policy for We Got Moves
At We Got Moves, we are dedicated to safeguarding the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Collection of Personal Information
We may collect personal information from you when you engage with us, such as when you request a moving quote, book our services, or communicate with our customer service team. The types of personal information we may collect include:
- Name
- Contact information (e.g., address, email, phone number)
- Moving details (e.g., moving dates, locations)
- Payment information
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide moving services and fulfill your requests
- To communicate with you regarding your move, including confirming bookings and providing updates
- To process payments and invoices
- To respond to inquiries and provide customer support
- To enhance our services and improve the customer experience
- To comply with legal and regulatory requirements
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- To our employees, contractors, and service providers who require access to the information to carry out their duties
- To third-party partners involved in providing moving services (e.g., subcontractors, storage facilities)
- To comply with legal obligations, such as responding to court orders or regulatory inquiries
- With your consent or as otherwise permitted or required by law
4. Security Measures
We prioritize the security of your personal information and have implemented appropriate measures to protect it against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure storage, access controls, and regular security assessments.
5. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.
6. Your Rights
You have the right to access, correct, update, or delete your personal information held by We Got Moves. If you wish to exercise any of these rights or have any questions or concerns about our handling of your information, please contact us using the information provided below.
7. Changes to this Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please reach out to us at:
We Got Moves
1855 Lasalle Blvd Unit 8b, Greater Sudbury, ON P3B 2R8
(705) 919-0881
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
